Last updated: 27/08/2025
1. Introduction
This Privacy Policy explains how 'Farhan Uddin' ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our medical admissions tutoring services through our website www.farhanuddin.com.au and any future mobile applications.
We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. Information We Collect
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Academic scores and results (for testimonial purposes with your consent)
- Payment and billing information
- Any information you provide through contact forms or during consultations
2.2 Information Collected Automatically
Currently, we do not automatically collect information through cookies or tracking technologies. However, we may implement the following in the future:
- Website usage data through Google Analytics
- Cookies and similar tracking technologies
- Device information and IP addresses
- Browser type and preferences
2.3 Information We Do Not Collect
We do not collect:
- Health information or medical records
- Information from children under 12 years of age
- Sensitive personal information unless specifically required for our services
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Service Delivery
- Providing medical admissions tutoring services
- Scheduling and conducting tutoring sessions
- Communicating about your tutoring progress
- Processing payments for services
3.2 Business Operations
- Responding to inquiries and contact form submissions
- Improving our services and website functionality
- Internal record keeping and administration
- Creating anonymized testimonials (with your explicit consent for academic scores)
3.3 Analytics and Marketing
- Analyzing website usage and service effectiveness
- Developing and improving our tutoring programs
- Marketing our services to prospective clients (not to past clients via email)
4. How We Share Your Information
4.1 Third-Party Service Providers
We share your information with trusted third-party service providers who assist us in operating our business:
Stripe: Payment processing (name, email, payment information)
Google Drive: Secure data storage (all collected information)
Notion: Client management and data organization (all collected information)
Zoom: Video tutoring sessions (name, email)
Calendly: Appointment scheduling (name, email, phone)
Gmail: Email communications (name, email)
n8n: Workflow automation (all collected information)
Google Analytics: Website analytics (future implementation)
4.2 Legal Requirements
We may disclose your personal information if required by law, court order, or other legal process, or to protect our rights, property, or safety, or that of others.
4.3 What We Don't Do
We do not:
- Sell your personal information to third parties
- Share your information for third-party marketing purposes
- Disclose your information without your consent except as outlined in this policy
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure cloud storage with encryption
- Regular security assessments of our systems
- Limited access to personal information on a need-to-know basis
- Secure payment processing through Stripe's encrypted systems
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:
- Client information is retained for 5 years after the conclusion of our tutoring relationship
- Payment information is retained as required for tax and accounting purposes
- Academic scores used for testimonials are retained indefinitely with your consent
- Contact form inquiries are retained for 2 years
7. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal retention requirements)
- Withdraw consent for the use of academic scores in testimonials
- Opt-out of marketing communicationsLodge a complaint with the Office of the Australian Information Commissioner
To exercise these rights, please contact us using the details in Section 11.
8. Cookies and Tracking (Future Implementation)
- When we implement Google Analytics and other tracking technologies, we will:
- Use cookies to analyze website traffic and user behavior
- Provide options to manage your cookie preferences
- Update this policy to reflect any new tracking methods
- Obtain consent where required by law
9. International Transfers
Your personal information is stored and processed within Australia. We do not transfer personal information outside of Australia except through our use of international service providers (such as Google Drive and Zoom) who maintain appropriate security standards.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website with a new "Last updated" date
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Farhan Uddin
Email: farhan@farhanuddin.com.au
Phone: +61 451 036 422
For privacy-related complaints, you may also contact the Office of the Australian Information Commissioner:
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
This Privacy Policy is effective as of the date last updated above and applies to all information collected by 'Farhan Uddin' from that date forward.